Refund

GretchenP Smith

• October 14, 2023 21:36

Hello,

The refund is for myself. I paid you all on 10/6/2023 for my monthly fee.  I noticed on my card you all went in and did another transition for a year in the amount of $270.00 on 10/6/2023. I do not want a yearly subscription. I never paid for a yearly prescription. So at this time I am requesting to have that amount refund back to my card please or account.  I will continue to pay my monthly amount.  

0

• Official comment

  

  Alan

  • October 16, 2023 16:27

  Hi GretchenP!

  Thanks for reaching out! Our Community Hub is a space for sharing tips, tricks, and best practices between TravelJoy members. Because all members can see these posts, we can't provide account-specific support here.

  Please submit this support request to hello@traveljoy.com or through the blue Support button. We look forward to confirming your account details and getting this refund on its way! 

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