Chelsey Moise
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Recent activity by Chelsey Moise-
Hi Andrea! Thank you for posting about this! As this is a specific issue with your account, we aren't able to add as much support via the Community Hub. I was able to see that Caitlin helped you vi...
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Hi Heidi! Great question. The client sees the business name you enter in your direct payment settings on their account statements. Ex. If a business name was Chelsey Travels it would show up on the...
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Hi Rasheeda Smith! All virtual cards are created on behalf of your agency, and will reflect your business entity name. They are not able to be changed to the Group Leaders name. Please reach out to...
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Hi Tanya! Once trip/group funds has been enabled, you cannot disable it. We do give a notification agents must accept before Trip/Group funds is turned on letting you know this is not reversible. :)
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Hi Mary! 1) The first and last name slot are for the contact name you have within the Supplier organization. If you do not have a contact there, you are welcome to add their business name. However...
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Hi Sister Ventures, LLC! To switch to a monthly membership from an annual one, please reach out to us at hello@traveljoy.com and we will take care of this for you. :)
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Hi Mary! Thanks for posting about this. You can add a new Supplier contact by going to Contacts > Suppliers and clicking "Add contact." For step by step images check out this guide: Communicate wit...
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Hi Robin! You can learn more about how to delete or expire an invoice in this help guide: Expire or delete an invoice If there have been payments made on the invoice already, it is not able to be d...
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Hi Michelle! Great question. It is not possible to delete a package after someone has booked through it. You can set the "Available Until" date for the package on the page to be in the past, which ...
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Hi Mallory! The Add Traveler button only works when sending forms to the client via a trip, because it adds the traveler to the same trip that the form was sent from. On the embedded version, each ...