Caitlin Bennett

1. Account Management
2. Subscription
3. Cancel or pause your TravelJoy account

Hi Gloria, that is correct! As TravelJoy does not require a credit card to take advantage of our free trial, no charge will occur at the conclusion of the trial if you have not already completed pa...

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• Caitlin Bennett
• July 10, 2023 13:42
• -1 votes

1. Using TravelJoy
2. Payments
3. Add your own markup to an invoice item

Hi Yashanda, Thank you for raising this question! As TravelJoy does not directly pay your supplier, you won't have to worry about your markup ending up somewhere you didn't plan. If creating a Grou...

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• Caitlin Bennett
• May 30, 2023 14:51
• 0 votes

1. Using TravelJoy
2. Payments
3. Offer auto-pay for your direct invoice

Hi Tashweka,  Thank you for this feedback! I can understand why having a feature such as this would be helpful for agents. I can certainly share it with the rest of the team to keep in consideratio...

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• Caitlin Bennett
• May 30, 2023 14:13
• 0 votes

1. Using TravelJoy
2. Forms
3. Share a template with colleagues outside your team

Hi Brian! Thank you for your feedback on allowing task templates to be shared with others outside of your team. I'll provide this feedback to our product team to take into consideration for future ...

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• Caitlin Bennett
• April 17, 2023 13:53
• 0 votes

1. Using TravelJoy
2. Messaging
3. Create an email template 🎥

Hi Brian! While this is not currently a feature we offer in email templates, I will be sure to share this with the team to keep in consideration for future updates. Thank you for sharing your feedb...

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• Caitlin Bennett
• April 17, 2023 13:45
• Edited
• 1 vote

1. Using TravelJoy
2. Messaging
3. Create an email template 🎥

Hi Roshawnda! I'd like for our support team to look into this for you further. Please send us a support request using the blue "support" button at the bottom right-hand side of the screen and we'll...

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• Caitlin Bennett
• April 17, 2023 13:42
• 0 votes

1. Using TravelJoy
2. Clients and suppliers
3. Embed a client inquiry form on your website 🎥

Hi Shae Thank you for reaching out! It's important to note that Linktree does not allow embedding frames directly into their pages. In order to add the form to your Linktree, the form must first "l...

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• Caitlin Bennett
• March 03, 2023 15:50
• 0 votes

1. Using TravelJoy
2. Payments
3. Pay your suppliers

Hi Marcia! Since we're discussing a matter specific to your account, I've gone ahead and responded to your current support ticket.  Feel free to respond there with any additional questions! We'll f...

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• Caitlin Bennett
• February 22, 2023 22:36
• 0 votes

1. Using TravelJoy
2. Payments
3. Pay your suppliers and withdraw your markup from trip funds or group funds

Hi Marcia, We've responded to your question through your submitted ticket. Feel free to respond there with any additional questions. We're here to help! :)    

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• Caitlin Bennett
• February 22, 2023 20:49
• 0 votes

1. Using TravelJoy
2. Payments
3. Pay your suppliers

Hi Marcia! When using a virtual credit card, it’s important to note that these cards are envisioned to be single-use. If the card’s limit is not reached within a single transaction, the remaining a...

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• Caitlin Bennett
• February 22, 2023 20:20
• 0 votes