Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor

Certified Professional Travel Consultant and Cruise Counselor, Independent Contractor with Travel Leaders Incentive Connection Travel Inc., Phoenix, Arizona. Specializing in cruise vacations (ocean and river) and also include all-inclusive resorts and Universal Parks and Resorts in my offerings.

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Activity overview

Latest activity by Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor

  • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor commented,

    1. Using TravelJoy
    2. Payments
    3. Refund a client's payment on a direct invoice

    In regards to refunds, if the invoice amount includes all additional fees for booking, administration, and support (which are part of the agency markup) as required by the new California law which ...

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    • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor
    • 0 votes

  • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor commented,

    1. Getting Started
    2. Webinars
    3. Watch on-demand webinars and tutorials 🎥

    The YouTube videos are very outdated. Is there a plan to update the information or is this no longer a viable platform for video information?

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    • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor
    • -1 votes

  • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor commented,

    1. Using TravelJoy
    2. Messaging
    3. Create an email template 🎥

    Are there more text tools that we can use within the body of an email? For example, I would like to have my Booking Confirmation email include the clients booked trip details such as the type of tr...

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    • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor
    • 0 votes

  • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor commented,

    1. Using TravelJoy
    2. Payments
    3. Enable client payment on smart proposals

    Once a client pays their deposit on a Smart Proposal invoice, can their invoice be updated with a monthly payment schedule that can also be automated?

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    • Richard P. Hardie II - CTA, CCC, CATA, CATP | Certified Professional Travel Advisor
    • 0 votes