Alan
https://www.traveljoy.com
- Total activity 637
- Last activity
- Member since
- Following 0 users
- Followed by 15 users
- Votes 21
- Subscriptions 427
Articles
Recent activity by Alan-
How a traveler can view a trip's message feed
Every trip in TravelJoy contains an ongoing conversation between the advisor and all clients who are part of that trip. This conversation can be viewed by each traveler who has received at least on...
-
How can clients submit a form response for roommates or family members traveling with them?
Note: Please feel free to share this guide with your clients. It is visible without logging into TravelJoy! To help travel professionals stay organized, TravelJoy forms collect information on one t...
-
Why am I being asked to re-enter my password?
To protect the security of sensitive client payment information, you will be required to re-enter your password before accessing that data if your account has been idle for an extended period sinc...
-
Reset a forgotten or expired password
Oops! Too many passwords to remember? Trust us, we understand. 💡Note: Even though passwords can be reset by visiting Settings -> Security while you're logged in, you must know your current ...
-
Why don't my messages go to the "Primary" tab in my client's Gmail account?
Many Google Mail users have multiple tabs where emails are sorted based on Google's best guess of the message contents and importance. It is not uncommon for messages from services to end up on the...
-
Embed a client inquiry form on your website 🎥
Creating a place on your website to collect new client information is key for any travel agent. You can customize or create an inquiry form and generate a code to embed the form on your website...
-
PROTIP: Helping Comcast clients receive your messages
Clients who use Comcast as their email provider may find that they are not receiving messages sent through TravelJoy. While these messages may be getting incorrectly labeled as spam, the client wil...
-
Does TravelJoy offer referrals? How do they work?
TravelJoy does offer referrals! To refer your friends and colleagues to TravelJoy, click the blue gift icon at the top-right corner of TravelJoy, to the left of your name: Once you do that, y...
-
Add DNS records to send emails from your domain
⚠️ Advanced users only! DNS changes can impact your website and email services. If you are unfamiliar with this topic, we recommend sharing this guide with your domain registrar's support tea...