Cody Bauer

  • Total activity 74
  • Last activity
  • Member since
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Activity overview

Latest activity by Cody Bauer

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Payments
    3. Create and edit an invoice payment schedule

    Priscilla Walker Walker Thanks for reaching out here! We'd be happy to help with this- in order for us to provide next-steps please reach out to us at hello@traveljoy.com and we'll be happy to assi...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Groups
    3. Cancel a trip that is part of a group booking

    Chinwe Umeh Thanks for your question here! Refunds on a virtual credit card are sent back to the virtual credit card, which in turn automatically go back to the Trip or Group Funds account. If you ...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Groups
    3. Cancel a trip that is part of a group booking

    Tyreece Scott Thanks for your question! For some specific help with your question you can send this to us at hello@traveljoy.com! From there we can take a look at your account and assist!

  • Cody Bauer created an article,

    Message Notifications

    1. Using TravelJoy
    2. Messaging

    At the top of the page, new notifications will be displayed once the bell icon is clicked- a blue dot will appear whenever there is a new notification. From here, you will be able to review notific...

    • Cody Bauer
    • Updated
    • 3 followers
    • 2 comments
    • 4 votes

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Forms
    3. Multi-traveler forms

    Cheyenne Schriefer Thanks for reaching out about this! This box will need to be checked each time you wish to have a client fill out forms for multiple travelers- there is not yet a way to have thi...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Forms
    3. Multi-traveler forms

    Rosie Dietrich Thank you for reaching out about this! We'd be happy to help- please feel free to send us a message at hello@traveljoy.com and we'll be happy to take a look here for you! 

  • Cody Bauer commented,

    1. Account Management
    2. Team
    3. Create and use Team Templates

    Debra Brown Thank you for your question! When it comes to making changes to a shared template, you can see the process at the following guide: Receive a shared template from a team member. If you n...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Messaging
    3. Resend an email message

    Hi Sonja Saponara thank you for your question! At this time, there is not a feature available for viewing this type of email data, however, I think this would be a great option to have and I'll be ...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Messaging
    3. Schedule an email to be sent later

    Hi Daria Dimitroff! Thanks for reaching out about this! You can find the automation tab once you select the task you would like to make the edits to! Once you see the task you would like to edit, c...

  • Cody Bauer commented,

    1. Using TravelJoy
    2. Payments
    3. Why can't I access my clients' payment information?

    Thank you for reporting this! We are currently aware of an issue affecting access to payment details due to the ongoing CrowdStrike outage, and the provider responsible for this outage is working t...