
A TLC Experience
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Activity overview
Latest activity by A TLC Experience-
A TLC Experience commented,
Sarah, You can always email Customer Support with the specific Invoice # and the client's name and the amount to be refunded (base charge). As long as it is within 180 days they should be able t...
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A TLC Experience commented,
Danielle I do groups all the time but I do generally offer monthly payment options. My payments are generally set up with Deposit, End Date and Number of Equal Payments. There is a custom feature ...
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A TLC Experience commented,
Danielle I believe you are misunderstanding him. You as the agent must create the payment schedule. That can be whatever frequency; doesn’t necessarily have to be monthly. But once the payment sche...
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A TLC Experience commented,
Heidi, You would request the amount i.e. base charge. The convenience fee is automatically calculated and reversed. I hope this helps.
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A TLC Experience commented,
Yes they refund the merchant fees. Otherwise you can just process the refund yourself. The refund initially comes to you directly. The point in involving TJ is so that the fees are reversed as well...