Understanding the Direct Payments Report

The Direct Payments report is your key to reviewing the results of direct invoices. Direct invoices are transactions processed by TravelJoy and sent directly to your bank account; most often, these are for trip planning fees and any other fee charged directly by the agency instead of a supplier.

You can read more about Direct Invoices vs Supplier Invoices here.

In this report, you can sort by paid, unpaid, and all direct invoices and any date range using the options at the top:

Next, you have a few handy export options, such as printing or saving as a spreadsheet:

Finally, you have the bulk of the report, which will show all direct invoices fitting the criteria you entered at the top of the page. By default, this report will show all payments due in the previous thirty days.

Here is a quick summary of what each field represents in this report:

Trip: The name of the trip associated with this direct invoice
Client: The client's first and last name
Invoice: The invoice number
Due Date: The date the direct payment is due from the client
Status: Notes whether this invoice is paid or unpaid
Payment Amount: Payment due (there may be multiple payments per invoice)
Charge Date: The date the actual charge was made by client, if applicable
Amount Charged: The total amount charged to the client, if applicable
Processing Fee: The amount of the processing fee, if covered by you
Trip/Group Funds: The net amount deposited into the trip or group's Funds balance

The last two columns only apply to members using Legacy Direct Payments. For all other members, the net payment is now listed under "Trip/Group Funds."

Net: The payment amount minus the processing fee, if covered by you
Payout Status: The current status of the automatic payout of this payment

Quick note about processing fees: If these are covered by the client, they will be reflected in the "Amount Charged." If they are covered by you, they will be reflected in the "Processing Fee." In both cases, the processing fee is removed from the Net field.