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Set up an "out of office" auto-responder

Comments

9 comments

  • Rosie Dietrich

    Would love to know if there has been any progress or any updates on this subject?  With travel inquiries increasing, I want to be able to set boundaries and have auto-replies when I am away or our office is closed.  Thanks.

    1
  • Alan

    Hi Rosie! While we have not released an out of office feature just yet, please reach out to our support team using the blue Support button so that we can track your interest in this feature!

    0
  • Shamara (Shai) Davis

    Hi. Im too interested in a out of office auto reply. I hope we can make that happen soon

    1
  • Lina Sutton

    Hello TJ Team! I am so thrilled this is finally a feature! My question — will the auto responder also work when someone submits a new form? For example, the new client/trip inquiry form that is embedded on my website?

    2
  • Alan

    Hi Lina! This feature works with emails sent to you from your client. It will not send a message to clients who submit forms or make payments. 

    0
  • Stacey Smith

    Can we get a feature that automatically responds to a client, when they submit a form, that we’ve received their request and we’re working on it?

    0
  • Alan

    Hi Stacey! We provide customizable confirmation templates so that your clients will see that their form has been submitted and is being worked on. You can learn how to set these up in this guide. 

    0
  • Stacey Smith

    Hi Alan

    Thank you for that.  But what I meant is when someone submits a credit card authorization, or sends in an inquiry, they automatically get an email saying "we've received your submission...".  Does these confirmations do that without me manually sending?

    0
  • Alan

    Confirmation pages are displayed right after the client submits, letting them know that the submission was successful and that you'll get back to them later. We do not currently offer an option for automated emails upon submission. 

    0

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