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Why can't I access my clients' payment information?

Comments

11 comments

  • Monique Hawthorne

    None of these steps worked to fix the issue. Is there a plan to fix this issue? 6 hours.  is a long time to be waiting for this to be resolved.

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  • Kimberlin Arnold

    I have completed all steps and it is still not working for me!

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  • Vanessa James

    These steps either dont apply or do not work to resolve the issue for me

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  • Jillian Conway

    Joining in to report that I am also having this issue right now.

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  • Abigail Ealey

    Same! Must be a system issue.

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  • Erin Baker

    I tried the steps and still no resolution.

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  • Tamara Rice

    None of this worked for me either.

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  • Janice Griffin

    Did not work for me either

     

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  • Essence Madden

    System has been down for over *6 hours now!

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  • Cody Bauer

    Thank you for reporting this! We are currently aware of an issue affecting access to payment details due to the ongoing CrowdStrike outage, and the provider responsible for this outage is working to restore service as quickly as possible.

    Payment details will automatically become visible once the third party outage has been resolved.

    Thank you for your patience during this interruption.

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  • Ginny Kelly

    Trying to access client cc info and none of these steps are working??  Please help!

    0

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