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Pay your suppliers and withdraw your markup from trip funds or group funds

Comments

66 comments

  • Amanda McDonald

    If I am not charging my planning fee will any fees be taken out of a direct invoice payment so I can use a virtual card to pay a supplier?

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  • Chelsey Moise

    Great question, Amanda McDonald! There are processing fees included for any direct invoice payments, including those going to Funds. You can learn more about those here: https://help.traveljoy.com/hc/en-us/articles/360016249451-Payment-processing-time-and-fees

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  • Tolisha Johnson

    I am the travel agent of a group of 40 for a cruise. Each cabin has a separate booking confirmation. When paying that supplier with the Virtual card for the multiple bookings for that group, do I make one bulk payment to the supplier and make a note in the description as to how much is allocated to each booking or would I make multiple payments for each individual booking? Also, the cruise line is Virgin Voyages. I only see Virgin Atlantic and Virgin Australia listed as suppliers. Would I use one of those?

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  • Heather Jaynes

    Hi Tolisha! You can manually type in the Supplier you need to make the payment to, as you do not need to select from the prepopulated list. The best method of submitting payment to the cruise line is however they prefer the payment submission! We have heard of both methods that you mentioned working, so it would be best to ask the cruise line the best way they can receive the payments. 

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  • The Curated Experience

    Who is the credit card issuer when we pay direct using the virtual card?

    -1
  • Chelsey Moise

    Hi The Curated Experience! Stripe is our payment processor who issues the virtual cards through TravelJoy. Great question! 

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