Overview

When your client books via your group booking page, they'll customize their trip experience by choosing one package and any number of extra options.

The package is the primary component of a trip, typically a room, cabin, or villa. Extra options are add-ons, such as excursions and upgrades, and are covered here.

When creating your package, it will look similar to an invoice item, but you'll find a number of settings that are unique to group booking pages.

• Introduction
  • Add a package
    • Duplicate a package
• Item tab
  • Inventory section
    • Name and Description
    • Quantity limited?
    • Available until
  • Pricing section
    • Price
    • Child Pricing
    • Deposit
    • Final payment due
• Commission tab
  • Supplier
  • Booking date
  • Commission split
  • Expected commission
  • Collected commission
  • Notes
• Managing a package

Add a package

You can add as many packages as you'd like to your group booking page, and there are two ways to accomplish this. For the first package on your page, you'll click the "+ Add package" button on Step 2: Pricing. 

Duplicate a package

You can also add a package by duplicating an existing package. This will create an exact copy of that package which can be edited to reflect any changes, and can help save a lot of time if you're adding several similar packages. 

To duplicate a package, click the icon that looks like two sheets of paper, located between the pencil and trash can icons on the right-hand side of the package card:

Item tab

The package will contain an "Item" tab, which contains a description, pricing, and other details, and a "Commission" tab, which will help you track your commissions for the item.

Inventory section

Name and Description

This is the name and description that will appear on the client's view of the group booking page as well as their invoice. The name will typically be a brief description of the package, such as "King Oceanview Suite," while the description can contain as much or as little detail as you'd like.

Quantity limited?

If you have a limited quantity available for this package, you can track your inventory by checking this box and adding the total number of available units. Units will automatically be deducted as your clients book, and once the last unit of a specific package is sold, the GBP will reflect "Sold Out" and prevent overbooking.

Available until

This is the last date that your client can book this package. It can be edited at any time if plans change, or if you'd like to encourage booking early and adjust availability later. Once this date has passed, the GBP will reflect "unavailable" and prevent late booking.

To prevent clients from booking after the trip has started, this field is required. If your client can book all the way up until the trip start date, you can enter the trip start date here.

Pricing section

Depending upon your selected date configuration under "Booking options," the pricing section experience will vary. This guide covers the default configuration, in which all travelers have the same dates. If you've enabled either of the custom date range options, check out this guide instead.

Price

By default, the price you enter in this box will be the price per person, regardless of occupancy.

If you have custom occupancy-based pricing, you'll enter the single-occupancy rate in the Pricing box and then click "Add another occupancy rate." In the new box, enter the double-occupancy rate (per person). 

Repeat this process until you've added all applicable occupancy-based options.

Note: you must still enter a price in the single-occupancy box even if the package requires a minimum of double-occupancy.

Child Pricing

If your packages have a different rate for children who will be staying with the primary traveler, those can be added by clicking "Add child rate" and entering in the correct amount. Please note when changing the "Booking options", the child rate field does change to per child, per night as it does for standard pricing. Learn more here.

Deposit

This is the amount due at the time of booking. Deposits can be calculated per person or per room using the drop down menu.

Final payment due

This is when the final payment will be due. Depending upon your settings, this will either indicate when the lump sum final payment is due, or which day of the month that your automatically-generated monthly payment schedule will will fall on.

Commission tab

The commission tab is not visible to your clients, as indicated by the crossed-out eye icon next to each setting. This area is designed to help you track your expected commission for the item.

Supplier

This is the supplier or vendor you're working with for this item. This might be a hotel, tour operator, aggregator, or other service, and is generally the company that will be paying the commission. Tracking this information here enables the "Suppliers" tab in your Commissions & Sales Report.

Booking date

Your monthly and annual sales are tracked based on the date each item is booked, so this field is very important for your reporting. This is generally the date that you confirmed the booking with your supplier.

Commission split

If your commissions are split between agency and agent, you can automatically track these splits by setting the percentage here. Team owners can also set the default commission split for each team member by visiting Settings -> Team.

Expected commission

In the first box, you'll enter the date that you expect commission to be paid out. In the second box,  you'll enter the total commission (per item) that you expect to collect.

Collected commission

Same as expected commission, except for commission that you've received from your supplier. Discrepancies between expected and collected commissions can be tracked as "past due commissions" on the details tab of your Commissions & Sales Report.

Notes

Private notes for this item, such as supplier confirmation numbers or other details, can be entered here. 

Managing a package

Once you've added multiple packages, they can be dragged and dropped into the order that you'd like them to appear in on your finished group booking page. 

You can also delete a package by clicking the red trash can icon, or edit the package by clicking the blue pencil icon. 

When editing a package, the changes will only apply to clients who book after the changes are made. These changes will not impact clients who've already booked.