Contents
Introduction
When your client books via your group booking page, they'll customize their trip experience by choosing one package and any number of extra options.
The package is the primary component of a trip, typically a room, cabin, or villa, and are covered here. Extra options are add-ons, such as excursions and upgrades.
When creating your item, it will look similar to an invoice item, but you'll find a number of settings that are unique to group booking pages.
Add an extra option
You can add as many extra options as you'd like to your group booking page, and there are two ways to accomplish this. For the first extra option on your page, you'll click the "Add extra option" button on the Step 2: Pricing tab.
Duplicate an extra option
You can also add an extra option by duplicating an existing one. This will create an exact copy of that item which can be edited to reflect any changes, and can help save a lot of time if you're adding several similar items.
To duplicate an extra option, click the icon that looks like two sheets of paper, located between the pencil and trash can icons on the card.
Item tab
The package will contain an "Item" tab, which contains a description, pricing, and other details, and a "Commission" tab, which will help you track your commissions for the item.
Name and Description
This is the name and description that will appear on the client's view of the group booking page as well as their invoice. The name will typically be a brief description of the item, such as "Local brewery walking tour," while the description can contain as much or as little detail as you'd like.
Price
This is the price per person for this item. Clients will have the ability to choose a quantity for this item when booking, so they can add two of the item if their roommate will also be participating in the related event.
Deposit amount
This is the amount due per person at the time of booking. If the full amount is due at the time of booking, the deposit amount should match the price.
Quantity limited?
If you have a limited quantity available for this item, you can track your inventory by checking this box and adding the total number of available units. Units will automatically be deducted as your clients book, and once the last unit of a specific extra option is sold, the GBP will reflect "Sold Out" and prevent overbooking.
Available until
This is the last date that your client can book this item. It can be edited at any time if plans change, or if you'd like to encourage booking early and adjust availability later. Once this date has passed, the GBP will reflect "unavailable" and prevent late booking.
To prevent clients from booking after the trip has started, this field is required. If your client can book all the way up until the trip start date, you can enter the trip start date here.
Commission tab
The commission tab is not visible to your clients, as indicated by the crossed-out eye icon next to each setting. This area is designed to help you track your expected commission for the item.
Supplier
This is the supplier or vendor you're working with for this item. This might be a hotel, tour operator, aggregator, or other service, and is generally the company that will be paying the commission. Tracking this information here enables the "Suppliers" tab in your Commissions & Sales Report.
Booking date
Your monthly and annual sales are tracked based on the date each item is booked, so this field is very important for your reporting. This is generally the date that you confirmed the booking with your supplier.
Commission split
If your commissions are split between agency and agent, you can automatically track these splits by setting the percentage here. Team owners can also set the default commission split for each team member by visiting Settings -> Team.
Expected commission
In the first box, you'll enter the date that you expect commission to be paid out. In the second box, you'll enter the total commission (per item) that you expect to collect.
Collected commission
Same as expected commission, except for commission that you've received from your supplier. Discrepancies between expected and collected commissions can be tracked as "past due commissions" on the details tab of your Commissions & Sales Report.
Notes
Private notes for this item, such as supplier confirmation numbers or other details, can be entered here.
Managing an extra option
Once you've added multiple extra options, they can be dragged and dropped into the order that you'd like them to appear in on your finished group booking page.
You can also delete an item by clicking the red trash can icon, or edit the details by clicking the blue pencil icon.
When editing an extra option, the changes will only apply to clients who book after the changes are made. These changes will not impact clients who've already booked.
Comments
0 comments
Please sign in to leave a comment.