Contents
Introduction
Your group booking page (sometimes abbreviated as GBP) includes customizable settings which will vary based on the page type. These settings can be found in the gray box at the bottom of Step 2: Pricing, under "Payment details."
Many of these settings have a question mark next to them. When you hover your mouse over these question marks (or tap them on your phone or tablet), you'll see details on how each setting works.
💡 This guide only covers the Settings area. For a comprehensive overview, check out our guide on building group booking pages. |
Universal settings
Whether your GBP collects authorizations ("supplier" pages) or payments ("direct" pages), these four settings will always be available. In the case of supplier group booking pages, these will be the only options you see.
Payment method
This is a reminder of which type of page you have created. Once a page has been created, the payment method cannot be updated. However, if you want to switch from direct to supplier (or vice versa), you can do this by duplicating the group booking page, which allows you to change the setting on the new page.
Use monthly payment schedule
By default, group booking pages collect a deposit and a final payment based on the final payment due date of the selected package.
When this box is checked, the invoices created by the GBP will include a monthly payment schedule for the remaining balance after the deposit. The payment schedule will work backward from the final payment due date of the select package, using the same date each month.
For example, if the client books on April 22nd, 2024, and the final payment is due on December 15th, 2024, the invoice will show equal payments due on the 15th day of each month from May through December.
Confirmation template
The confirmation template is the "thank you" page that your client will see after booking. By default, your group booking page will use the built-in "Invoice Confirmation" template, which thanks the client for their payment.
If you have created a custom confirmation template for this page, you can select it here.
Terms & conditions
This is where you'll choose the set of terms and conditions that your client will accept during checkout. By default, your group booking page will use either the "Invoice (Supplier)" or "Invoice (Direct)" built-in templates.
You can build custom terms and conditions templates by visiting Templates -> Terms & Conditions. Alternatively, you can click "Customize terms or add comments" to edit the selected terms and conditions for this page only.
Offer travel insurance
This is where you'll choose to add Faye travel insurance to each client's invoice. After completing the brief mandatory licensing and onboarding video (only the first time you offer insurance), you’ll be prompted to enter the destination, travel dates for the group, and you'll be given the option to enable CFAR (cancellation for any reason) coverage.
Once the requested information has been completed, be sure to click the blue “Update group booking page” button in the bottom right-hand corner.
Direct GBP settings
A number of additional settings are only applicable to direct group booking pages, so this is the only place you will find them.
Accept payments by
Choose how you would like to allow your clients to pay:
- Credit card and bank transfer: Our most popular option leaves the decision to the client
- Credit card only: Best when you need funds quickly (two days for deposit, and instantly available to pay suppliers)
- Bank transfer only: Best for saving on processing fees, but takes seven days to process via the ACH network
You can learn more about the differences between credit card and bank transfer payments in this guide.
Charge client convenience fee
By default, processing fees will be deducted from the deposit into your group's Funds balance. With this option enabled, these fees will be added to the client's balance due at checkout, as explained here.
Offer client option to auto-pay
If enabled, your clients will have the option to enroll in automatic payments during checkout. This will automatically charge their selected payment method on each of the remaining payment due dates on this invoice, unless you cancel the enrollment. Details about auto-pay are available in the Auto-pay FAQ.
Allow custom payments
If you'd like to allow your clients to pay more or less than their next payment due (after the deposit), check this box. Note that this does not apply to the deposit, which is a fixed amount. You can learn more here.
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