Contents
Introduction
Your group booking page (sometimes abbreviated as GBP) includes customizable settings which will vary based on the page type. These settings can be found within the "Packages" tab of your group booking page when editing.
| 💡 This guide only covers the Packages settings areas. For a comprehensive overview, check out our guide on building group booking pages. |
Universal settings
In Step 2: Packages of the group booking page editor, you’ll find two main settings sections: Package setup and Payment details.
Package setup
Traveler limits
Traveler limits set the minimum and maximum number of travelers allowed per room for your group. This applies to all packages on the group booking page. If some rooms allow double occupancy and others allow triple occupancy, set the maximum to three to accommodate all options.
Booking date options
Booking date options let you control what dates clients can book for your group. You can choose from a few options:
- Travelers share the same dates: Everyone arrives and departs on the same days
- Travelers can book between two dates: Clients choose dates within a set range, with minimum and maximum night requirements
- Travelers can book specific dates: You create multiple custom date options for clients to choose from
Payment schedule
By default, group booking pages collect a deposit and a final payment based on the final payment due date of the selected package.
The next option is Pay in full. This requires your clients to authorize or pay the full balance without a separate deposit.
Another option is monthly payments, where the invoices created by the GBP will include a monthly payment schedule for the remaining balance after the deposit. The payment schedule will work backward from the final payment due date of the select package, using the same date each month.
For example, if the client books on April 22nd, 2024, and the final payment is due on December 15th, 2024, the invoice will show equal payments due on the 15th day of each month from May through December.
The final option is a custom payment schedule, where you can create a payment schedule using custom dates and custom percentage amounts based on your supplier payment needs.
Payment details
Whether your GBP collects authorizations ("supplier" pages) or payments ("direct" pages), these settings will always be available at the bottom of the Packages tab. In the case of supplier group booking pages, these will be the only options you see:
| 💡 For supplier group booking pages only, you can choose the currency in which you'd like to collect your authorization. This can be found under the "Package setup" section. |
Payment method
This is a reminder of which type of page you have created. Once a page has been created, the payment method cannot be updated. However, if you want to switch from direct to supplier (or vice versa), you can do this by duplicating the group booking page, which allows you to change the setting on the new page.
Show starting at price
This drop down menu allows you select which price point will show as the "Starting at" price for clients based on the occupancy pricing you've entered for each package.
Confirmation page
The confirmation template is the "thank you" page that your client will see after booking. By default, your group booking page will use the built-in "Invoice Confirmation" template, which thanks the client for their payment.
If you have created a custom confirmation template for this page, you can select it here.
Terms & conditions
This is where you'll choose the set of terms and conditions that your client will accept during checkout. By default, your group booking page will use either the "Invoice (Supplier)" or "Invoice (Direct)" built-in templates.
You can build custom terms and conditions templates by visiting Templates → Terms & conditions. Alternatively, you can click "Customize terms or add comments" to edit the selected terms and conditions for this page only.
Offer travel insurance
This is where you'll choose to add Faye travel insurance to each client's invoice. After completing the brief mandatory licensing and onboarding video (only the first time you offer insurance), you’ll be prompted to enter the destination, travel dates for the group, and you'll be given the option to enable CFAR (cancellation for any reason) coverage.
Once the requested information has been completed, be sure to click the blue “Update group booking page” button in the bottom right-hand corner.
Direct GBP settings
A number of additional settings are only applicable to direct group booking pages, so this is the only place you will find them.
Accept payments by
Choose how you would like to allow your clients to pay:
- Credit card and bank transfer: Our most popular option leaves the decision to the client
- Credit card only: Best when you need funds quickly (two days for deposit, and instantly available to pay suppliers)
- Bank transfer only: Best for saving on processing fees, but takes seven days to process via the ACH network
You can learn more about the differences between credit card and bank transfer payments in this guide.
Charge client convenience fee
By default, processing fees will be deducted from the deposit into your group's Funds balance. With this option enabled, these fees will be added to the client's balance due at checkout, as explained here.
Offer client option to auto-pay
If enabled, your clients will have the option to enroll in automatic payments during checkout. This will automatically charge their selected payment method on each of the remaining payment due dates on this invoice, unless you cancel the enrollment. Details about auto-pay are available in the Auto-pay FAQ.
Allow custom payments
This check box allows your client to make custom payments on the invoice generated for their booking. Learn more here.
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